Saturday, January 14, 2006

Friday

1000:
I reach Palasport Olimpico. It is the venue for Ice Hockey and Im going to be receiving training there from Zuo Nan. The Venue IT Manager is a guy called Bill Schlough, who I'm later told is the Vice President and Chief Information Officer of the San Francisco Giants (Baseball team in USA). Wow. Anyways, he's a pretty nice guy.
Zuo Nan explains about tickets and SupportWorks and I try it hands on. Its nice, pretty easy. SupportWorks is the system for reporting problems and assigning them to the responsible people for it who will solve them, so the Service Level Agreement (SLA) is maintained.

1330:
We go for lunch along with a couple of guys from the Kyocera team, Marco and Alfonso. They are both from Sicily (Godfather anyone? ;)). For lunch, I have something who name i dont remember. It is a typical Piedmontese dish, which is essentially 5 cuboids of local cheese along with some gravy. Its pretty nice, totally different from anything I've eaten so far.

1500:
We take a tour around the venue. Later, we get an email from Paul Peterson, saying Im going to be moved to the mountains on tuesday. The venue is Cesana Pariol, which is the venue for Luge, Skeleton and BobSleigh. Should be fun.

3 Comments:

Anonymous Anonymous said...

It was fun reading your experience as an IT help desk at ATOS.It is fun reading and interesting ..keep posting:)

2:49 PM, January 14, 2006  
Anonymous Anonymous said...

hi swapneel

hi.....thnx for sharing urr experiences!! im reading ur posts regularly!

Kevin

4:46 AM, January 15, 2006  
Anonymous Manish & Amortya said...

Hi swap,
The tests for distributed computing are fixed.
They are on 7th March and 4th April.Both the test are objective tests.(thnx to me). In system security we have to do only one practical exp. per group.

12:18 AM, January 16, 2006  

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